I need help returning three pairs of size 10 tee shoes that were ordered incorrectly. The retailer, Chic Me, is making it difficult to return the shoes, requiring me to take pictures and possibly pay for the return. I don't have the money to buy new shoes and I don't want to be stuck with the wrong size shoes. Can you assist me with this issue?

November 29th, 2023

My husband is in a rehab facility and has a full message box on his Apple iPhone. He cannot empty the box or have a visitor come in to help. Is there a way to remotely empty the message box without wiping all data on the phone?

July 29th, 2023

How can I recover the account ***********@gmail.com to further create YouTube music and promote my music? The account is from my studio days at Florida State University and contains important content for my portfolio as I am about to attend Full Sail University. I have my current email ***********@gmail.com and my new phone number **********. I can provide my social media details and pictures for verification.

December 16th, 2024

I cannot access one of my three Facebook accounts when using the Facebook app on my iPhone 11. The page loads partially but gets stuck, and I receive an 'Unable to load page' message. I have tried uninstalling and reinstalling the app, resetting my phone, and clearing the cache, but the issue persists. What else can I do to resolve this?

December 24th, 2023

I had personal contact with Apple people, but no one has been able to reset my password. I do not have a backup or recovery email address linked to my account, and I am not logged into my account on any other devices. What can I do to reset my password?

April 7th, 2023