I accidentally hit the factory reset button on my phone and can't access my Gmail account. I have my phone number on file but am not logged into my email account on any other devices. How can I recover my Gmail account and restore my phone to its previous state?

February 13th, 2023

I can't access my email because my access has been blocked. I can't resolve this using written instructions. I don't have a backup email address and only have a landline, not a cell phone. How can I recover my email account?

February 17th, 2024

My wife's Facebook account has been compromised. Someone changed her email and password, locking her out of her account. Her account name is simply marciaspeck. What can we do to recover control of her account?

May 27th, 2024

I have a Google Play card with a scratched-off code that we can't read. How can we redeem the card and what should we do to report this issue?

March 2nd, 2023

I lost my old phone number and forgot my password for my Gmail account. I remember some old passwords but they're not working. I don't have access to the device or number anymore. What can I do to recover my Gmail account?

February 7th, 2024