I have a hacker that has tapped into my emails, starting with Facebook. They are using my first name as a password and an email address similar to mine. I have never used just numbers as a password. What should I do to secure my accounts and report the impersonator?

December 20th, 2023

I have an Acer laptop that started freezing coincidentally at the same time as a Rogers outage. My laptop is unable to be used, and I also cannot control the cursor sometimes. How can this be fixed?

April 28th, 2023

My internet hasn't been working since last Friday. There are no error messages, but I can't use the internet on any device. All lights on my router are blinking green. I had set up automatic payments, but I don't see any charges this month. What could be the issue and what steps should I take to resolve it?

January 17th, 2024

I need help recovering my password for my computer. I tried to sign on today for the first time in three months and encountered issues. What steps can I take to recover my password?

June 20th, 2024

My husband's computer is connected to the internet, but my laptop isn't. We've tried rebooting, but it still doesn't work. My network appears in the WiFi list on my laptop, and there are 5 blinking lights on my router. My laptop was working with the wireless connection previously, but it stopped working today. Is there any way to fix this issue?

May 15th, 2024