asked
I need to check my account and password. I believe I have both an email address and a phone number linked to it, and I have recovery information. I am not logged into my account on any other devices. What company and account are you having this problem with?
December 31st, 2023
Can you help me find my administrative password for Norton Lifelock installation on my personal computer and iPhone running iOS 16.1.2?
December 14th, 2024
I received a fraudulent statement from PayPal for a transaction I did not authorize, and I am suspicious of the number provided to call. Should I call that number, and what should I do to ensure my PayPal account and bank account are secure?
March 28th, 2023
I need to reset my password for my phone's email messages. I don't know which account provider I'm using (Gmail, Yahoo, etc.). Additionally, I'm concerned about a $79 charge that was taken out of my account. How can I resolve these issues?
March 24th, 2024
I am trying to set up a new iPad Air and keep getting an 'iPad Unavailable' message. I don't know the iOS version, as it's brand new. I received the iPad yesterday and have been unable to open it. I started getting the 'iPad unavailable' message partway through the setup process. Is there anything else the Apple Expert should know before I connect you? Rest assured that they'll be able to help you.
February 24th, 2024
My computer, an HP EliteBook with Windows 11, recently blocked due to a virus. I was contacted by someone claiming to be from Microsoft who resolved the issue, but I'm unsure if this was legitimate. Can you confirm if there was any irregularity in this process?
March 3rd, 2024