When I log into my Facebook, it doesn't go to my real Facebook account. Instead, it brings up a different account that is not mine. What can I do to recover my original Facebook account?

June 23rd, 2024

I don't know the admin password for this computer and need to add anti-virus software. The previous owner is deceased, and this is the computer that now his wife is using. How can I recover the Microsoft account or change the password to access the computer?

June 15th, 2024

I received a 'Portal Mini' last year, and I am experiencing two issues: 1) 'tapping' doesn't always work, and 2) my photos appear distorted and lack color and clarity, looking like a film negative. I am using the AC adapter that came with the unit. Is this a defective device, and what should I do?

November 20th, 2023

I just bought 2 Google Play cards for $200 each, but the codes have been used. I want my money back. What should I do?

September 18th, 2023

I am having trouble recovering my Gmail account. I lost my backup codes and Google Authenticator app when my phone crashed. I have tried resetting my password, but it requires either backup codes or the Google Authenticator app, which I no longer have. Is there any way to recover my account?

March 28th, 2023