I had to change my credit card, and now I've lost access to my Netflix account due to password problems. How can I recover my account?

July 10th, 2024

I have an Eastlink account and have lost my Tag. I owe $5 and am having trouble paying it. I also need to get another tag and change my car as I now have a new one. My partner's car is also included in the account. What steps should I take to resolve these issues?

September 24th, 2024

My 10-year-old grandson stole my credit card and charged it for $85.39 for Fortnite V-Bucks. I need a refund. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?

January 4th, 2023

My Roku remote doesn't work. I have changed batteries and bought a new remote, but neither works. The Roku app remote also doesn't work after changing modems. What could be the issue and how can it be resolved?

November 11th, 2023

I received an email indicating someone was trying to access my account, but it was me trying to find my account number to get Prime on my TV. Do I have an email address or phone number linked to my account, and have I checked my email and other online accounts for tampering, especially if they have the same username and password?

October 27th, 2024