asked
I need to update my credit card information for a service, but I'm concerned about online security after a previous hacking incident. Can you help me update my credit card information securely?
November 10th, 2023
My Amazon Prime account is not allowing me to access Prime Video on my TV. I have tried using a backup or recovery email address and logging in on other devices, but it still doesn't work. I also had a Comcast technician visit recently, and I'm wondering if something was affected during that visit. What should I do to resolve this issue?
September 17th, 2024
My Facebook account was hacked, locked, and scammed. I don't have money or a credit card to charge for help, and I've tried numerous times to recover it but have gotten nowhere. I've checked my email and other online accounts for tampering, but when I can't log in, they send me codes through instant messenger that I don't receive. What can I do to get my Facebook account back?
September 4th, 2023
My Facebook account has been hacked, and I don't know how to recover or close it to prevent further access. What should I do?
March 24th, 2023
My Instagram account has been blocked. I have an email address and phone number linked to it. I was on with 2 CS reps last night but it did not get fixed. What can I do to recover my account?
March 28th, 2023
I am unable to log into my Facebook account on my iPhone 11. When I try to enter my phone number or a code sent to me, it won't let me set a new password. I was last able to use my phone this morning and have not been able to sync to iTunes. What can I do to resolve this issue?
December 24th, 2024