asked

I paid $60 for a game from GameStop. After reformatting my hard drive and trying to reinstall the game, GameStop will not let me reinstall it, even after entering the serial number of the game, proof that I purchased it. The game is Trainz Engineers Edition, and I wrote to GameStop when I first bought the game, and they assured me it would be no problem to recover it. However, nothing works. GameStop works through a program called "Impulse" in order to download all of their programs. After updating and reinstalling "Impulse" I still couldn't get it to work. Can you help me with this, or is this just another lesson learned in not trusting anyone?

April 13th, 2024

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