Someone has been remotely logging into my HP computer for the past 3 years. We've called tech support, but the issue persists, and they can even see and hear us. What can we do to stop this intrusion?

August 4th, 2023

I'm trying to connect my new Samsung BU8000 smart TV to Apple TV, but they are asking for a code. What do I need to do to sign into the Apple TV app on my Samsung TV?

August 31st, 2024

I just got a new laptop and it froze at the privacy settings screen during setup. I can't do anything with it, and pressing Ctrl + Alt + Delete doesn't work. The computer is completely frozen. What should I do?

April 8th, 2024

I have problems with my Apple TV connection. My WiFi signal strength is good, and I can connect to the internet using other devices. I have two Apple TVs with the same issue. I can stream content from my iPhone to Apple TV, but I want a better direct connection. What should I do?

October 28th, 2023

I don't know my SpectrumWiFi password or which one I'm signed up to. I'm 70 years old and not very tech-savvy. I spent 4 months in a medical rehab place due to MRSA, which affected my memory. I'm not sure if I've requested a password reset. I don't have a laptop or computer as they were stolen multiple times. How do I reset the router and what is a router?

November 28th, 2024