I cannot log on to my Dell Inspiron 17 5000 series running Windows. The error message states 'Windows could not connect to the Remote Desktop Configuration Service.' I have tried logging on, resetting my password, and using a PIN, but I am unable to pass the initial login page. What steps can I take to resolve this issue?

August 12th, 2024

We paid with a credit card and now it's asking for an Amazon password. We're trying to log into the Sling app on our TV, and it's asking for Amazon Pay. I already paid online. How can I resolve this issue?

July 22nd, 2024

I need to reset my AOL password. I have several phone numbers linked to my account, but I'm not sure which one is on file. I am not logged into my AOL account on any other devices. I feel more comfortable speaking with someone for assistance.

October 16th, 2024

I ordered a product from Amazon that was supposed to be delivered on 12/3, but it wasn't. The tracking says it was delivered, but I didn't receive it. I'm 77 years old and not very tech-savvy. How can I file a claim with Amazon to resolve this issue?

September 15th, 2023

I had to change my credit card, and now I need help changing my Netflix password. What should I do?

June 13th, 2023