My Instagram account has been hacked, and the hacker has changed all the linked email and phone number. I need to regain access to my account. What steps can I take to recover it?

December 7th, 2024

I recently received a replacement iPad from Apple under warranty. I am unable to add my cellular data, and the choices listed are not Verizon. How can I set up my cellular data on this new iPad?

November 17th, 2023

I am being billed monthly for two subscriptions, one for $1.48 and another for $1.00, but I only have still photos on my cloud. I want to cancel my other subscription first. I have checked my settings and it says I need to add a subscription for event recordings. How can I cancel these subscriptions, and why am I being billed for services I don't seem to be receiving?

March 11th, 2023

I'm having trouble accessing an old school account linked to a Gmail address. I don't have access to any other devices where the account might be logged in, and I want to remove this account. What steps can I take to recover or reset the password for this Gmail account?

December 13th, 2024

I am experiencing frequent outages with my NBN service, and currently, the top light on my modem is flashing red, indicating no internet connection. However, my computer, iPhone, and iPad are still connected to the internet. I am a business customer of Telstra, and another neighbor with the same provider is also experiencing issues. What steps can I take to troubleshoot and resolve this issue?

November 18th, 2024