Tim B. asked

💻  Computer

I purchased a Dell XPS 8950 approximately 9 months ago, equipped with an i7 12700 processor, 32 GB of DDR5 RAM, a GTX 3060 graphics card, 2TB memory (1 SSD and 1 HDD), and a Creative Labs AE-9 sound card, but it only came with a 350 watt Dell Power Supply. Based on various articles, I believed I needed a more powerful power supply. I contacted Dell and was advised that their higher-powered units were out of stock. I then asked if I could safely install a 1000 watt power supply from the market, specifically the Silverstone Technology SX1000 Platinum 80 Plus 1000 watt compact fully modular SFX-L Power Supply. Dell said it would work, but after installation, it burned out a circuit in my motherboard. The Dell technician replaced the motherboard and stated that only Dell-made power supplies should be used due to proprietary voltage regulators. Is this accurate, and can you provide clarity on whether my current 350 watt power supply is sufficient?

March 18th, 2023

Diana S. answered

Some manufacturers, including Dell, use proprietary motherboard connectors that require specific vol...

March 18th, 2023

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