I am getting multiple unauthorized charges monthly from apple.com, including recent purchases of 7.99 and 8.98. Could you please tell me what these purchases were for, as we did not make them? Additionally, there are charges for Life 360, which I cancelled but am still being charged for.

September 13th, 2024

I have a new Samsung Galaxy A13 and am trying to download a music app from Google, but it brought up a very old Google account that I no longer have access to. I want to clean up my past phone accounts so that I am only using Google Chrome in all apps. What steps should I take to resolve this issue?

December 4th, 2023

I need to update my account payment method. What happened right before this account issue came up was that I had a charge on my credit card, so they put a hold on my card, but it is okay to use now. Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.

October 26th, 2023

I'm using a Windows 10 laptop and after trying to update the Samsung phone driver using Samsung Smart Switch, my USB mouse stopped working. I've tried different USB ports but the mouse still doesn't work. What should I do?

October 5th, 2023

Every time I try to access Ancestry, a message appears saying there was a problem rendering the page. I haven't changed my password and haven't tried using a password reset disk or other recovery utility. What should I do to resolve this issue?

December 8th, 2023