Amanda G. asked
I received a message on my screen from Microsoft claiming I have a Trojan horse worm and instructing me to call a specific number. My computer is a Dell box with Windows 10. I ran a scan with Bitdefender, but the message won't delete, and Internet Explorer won't open, although Mozilla Firefox does. What should I do?
August 17th, 2024
Tracy L. answered
This is a scam issue. Here are the steps to resolve it: 1. Do not call the provided number. The mess...
August 17th, 2024
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