asked
I received a notification from a Microsoft technician claiming my new Asus computer has been hacked. The notification appeared today, and the technician showed me where the hack was connected to several computers. I cannot operate my computer unless this notification is removed, and I need anti-hacking software, virus, and malware protection installed. What should I do?
April 6th, 2023
I bought Microsoft Office and it is telling me I need to order it. This has happened before. My computer is an HP Pavilion running Windows 10, and I have installed recent updates. What could be causing this issue?
May 29th, 2024
I mistakenly tried to add an account and inadvertently deleted the original. I wish to revert back to the original. I have updated my email address and want to revert it back. What information will the Computer Expert need to assist me?
May 18th, 2023
I need to upgrade my internet speed to at least 15 Mbps, but it is currently only 9.7 Mbps. What do I need to do?
July 22nd, 2023
My computer keeps going to Norton Auto Fix and says error 8504,101 and restart. What is the fix for this error?
April 15th, 2023
My ad was cancelled when I was away and did not pay for the last bump up. Please reinstate. Ad ID: (###) ###-####. What kind of computer do you have? Have you installed any updates recently? Is there anything else you want the Computer Expert to know before I connect you?
February 8th, 2024