I received a security alert and my computer is locked. I have an Asus 2-in-1 device, but I don't know the model or the Operating System. What should I do?
October 30th, 2024
How do I turn off folder preview in a file explorer?
June 24th, 2024
My computer seems to be in power-saving mode and won't boot up at all. I've tried unplugging and plugging it back in, but it's still not working. The monitor light stays yellow, and I can't hear the hard drive booting up. What could be the issue and what steps can I take to resolve it?
February 17th, 2024
I have two charges on my account, one for $0.99 on 6/25 and another for $2.99 on 6/29, which I believe are for extra storage. How do I remove the $0.99 charge, and why was I asked to provide my credit card information?
August 17th, 2024
My mom bought a Com cellular phone in December that didn't work properly from the start. After multiple exchanges and issues, she ended up with a second phone that also had problems. Target wouldn't refund her for the second phone, and she had to buy a third one. She is 86 years old and on a limited budget. Can she get a refund for the second phone?
November 7th, 2023
I have a Canon camcorder (VIXIA HF W11) and need to know how to transfer files from my camcorder to my PC. I haven't downloaded any necessary software and am using a standard USB cable. What steps should I follow to transfer the files?
April 19th, 2024