asked
I received a text message asking me to contact support for a Rogers Internet Service problem. The text mentioned a case number and directed me to their website. I'm unsure if this is a legitimate request and if there should be any charges involved. What should I do?
September 30th, 2023
My Toshiba Qosmio F750 with Windows Home Premium won't go past requesting HDD1/SSD1 password. This issue has been ongoing for a long time, and I've tried everything. I had to buy a new disk drive because I was told it couldn't be fixed, and the technician who advised me has since gone out of business in Mackay.
March 19th, 2024
Bitdefender Report Wizard encountered an error and is unable to fix it. I don't know which Bitdefender product I have, it's on a home computer. I've tried rebooting the computer. What else can I do?
May 6th, 2023
I have a Lenovo desktop with a black screen. It briefly shows the Lenovo logo, then 'Preparing automatic repair' and 'Diagnosing your PC' before disappearing. I believe it's running Windows 10. What can I do to resolve this issue?
November 22nd, 2023
I purchased software (TFP 20.17) and the product code is missing from the packaging. I am unable to find the product code and am very disappointed. What should I do to obtain the product code?
June 16th, 2023
I inadvertently signed up by mistake and cannot contact the service to cancel. I have a phone number but don't know what country code to use. The number is *****. I am using a desktop computer and a landline phone, not a smartphone.
January 30th, 2024