Lisa O. asked

💻  Computer

I received a warning message stating that access to my PC has been blocked and that it is infected with a virus called 'trrogen' from Microsoft. The message provides a phone number to call. Is this a legitimate Microsoft message, and what should I do to resolve the issue if my computer is running extremely slow?

April 10th, 2024

Nicole B. answered

The message you received is a Tech Support Scam. Microsoft will never ask you to call them for such ...

April 10th, 2024

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