asked
I somehow lost my Microsoft Word program and don't know how to retrieve it. I don't remember if my Word file is saved to cloud storage services like Dropbox, Google Drive, or OneDrive. I must have uninstalled Microsoft Office because I cannot find it anywhere. I am looking to retrieve my documents on the Word program I had, not buy a new one. The Word program came already installed in the computer when it was purchased.
July 10th, 2023
My buddy list is not showing, and it started when I installed AOL Gold three weeks ago. I have an HP computer with Windows 10. What should I do to fix this issue?
August 3rd, 2023
My Asus all-in-one PC won't reboot and keeps showing error messages about not finding the keyboard and encountering a problem that needs to reboot. The issue started recently, and I've tried rebooting. The keyboard and mouse are wireless, and I've removed a Belkin flash drive from the USB port. What could be causing this issue, and what should I do?
November 16th, 2024
My Windows Live Mail is not sending emails, and all yesterday's emails are stuck in the Outbox. It has been over 24 hours, and there is an error message, but it doesn't specify what the error is. The issue started yesterday afternoon, and there are no antivirus or firewall settings blocking the emails. How can this be fixed immediately?
January 2nd, 2024
I have an Asus A53s laptop running Windows 7 with an old Photoshop CS4 program. When I start to color pictures, a dialogue box appears stating there is an issue with the display driver and I need to upgrade my video card. I tried to download an update from nVidia but was unsuccessful. What can I do to resolve this issue?
April 25th, 2023
My email is not working and I received a text from Microsoft stating it was going to expire. The issue has been ongoing for a week and now involves both email and password problems. I am trying to access my email from my iPhone and iPad, but my desktop is also not working. What should I do to resolve this issue?
August 30th, 2024