Someone is remotely controlling my phone. I need to know who so I can press charges. How can I fix this issue and prevent it from happening again?

March 29th, 2023

My Samsung Galaxy Note 5 is frozen on Candy Crush Saga, running 24/7, and won't allow me to fully charge. The phone is on the charger but shows 0% battery. What can I do to resolve this issue?

June 2nd, 2024

I need to reset my password for my Walmart app on my cell phone. The app is not allowing me to order and keeps asking me to wait 30 minutes and try again. What should I do?

September 22nd, 2024

I am having trouble with my DVR that came with my Spectrum service. The only way to access the DVR is through the blue menu button on the remote, and once accessed, I cannot play anything or have it record the shows I programmed to record. What steps can I take to resolve this issue?

April 28th, 2024

My TV suddenly won't show the home page. I can access Netflix and Hulu directly from the remote, but when the TV is initially powered on, I see nothing at all. The home button only gives me a totally black screen, and I have no access to any system settings on the TV at all. What can I do to resolve this issue?

September 2nd, 2024