I have a new Asus laptop running Windows 10 and a wired Redragon mouse (model M601-3) that is not being recognized by the laptop when plugged into any of the USB ports. The mouse came with a CD that I installed, but during installation, I was prompted to download a digitally signed driver from the manufacturer's website because the CD driver was not digitally signed. After doing so, the mouse program shortcut on the desktop says the mouse is not connected. What should I do?

February 27th, 2024

I am not receiving emails on my Gmail domain account, riimperialdesigns.com. I sent an email from myself that showed up, but not from anyone else. People are receiving my emails. I think the issue started about two hours ago. I haven't installed any updates recently, just re-signed up for security about two weeks back. Could it be that my domain name has expired and I need to pay something for that?

February 21st, 2024

Outlook 2013 does not recognize my password, and a popup box requests the password when trying to send outgoing mail. This issue has been intermittent for years but now it will not accept the password. My computer is a Dell OptiPlex with Windows 7. I have tried checking all settings and changing the password on Yahoo. How can I resolve this issue?

May 16th, 2023

Everyday I get spam messages marked by a blue dot, about 50 each day. I use an Apple iPad and the messages are mainly American offers which I cannot use in Australia. Is it possible to block these messages so that they don't reach me?

January 31st, 2024

My Lenovo G460/G560 computer is very slow to startup but works fine once running. I have recently installed updates and am using Windows 7 with ESET NOD32 antivirus. There are no additional tuning, optimizing, or file cleaning applications installed beyond the default ones. What can be done to improve the startup speed?

September 19th, 2024