On the right side of my iPhone XS running iOS 15.5, none of the icons or letters are active. The phone was working fine before, but now there's a grey stripe on the screen where the inactive part is. I've tried restarting the phone multiple times, updating the software, and adjusting keyboard settings, but the issue persists. What could be causing this and what can I do to fix it?

October 1st, 2024

I signed up for Xbox subscriptions for my grandsons, but they don't know how to cancel the subscriptions that are being charged to my bank account. I have been paying for these subscriptions for two years and want to cancel them. I don't have the account numbers or passwords, and I don't want to close my bank account. How can I cancel these subscriptions?

December 24th, 2023

I did an update on my computer and now it won't restart. I've tried restarting several times and keep getting a message saying it didn't start correctly. What should I do?

October 8th, 2024

I received a text from USPS stating that my package has the wrong address and requires a three-dollar payment. Is this a scam or a legitimate USPS message? I tried tracking the package but received a response that the tracking number is not in the system.

September 7th, 2024

I lost my password for login. I have an A13 device, possibly a Galaxy brand, and I can't access my Google mail account. What should I do to recover my password?

June 18th, 2024