asked

I've encountered the "NTVDM.EXE has encountered a problem and needs to close" error on a Windows XP SP3 2005 vintage Compaq Presario laptop when trying to run a legacy program in full screen mode. The programs that run in a command prompt window work fine, and the programs that require full screen work fine in safe mode. I've followed the diagnostic procedures recommended by Microsoft and Microsoft forums, ran the hotfix plus other standard diagnostics, and checked for updates. What could be causing this issue and how can it be resolved without reinstalling Windows or SP2 & SP3?

March 10th, 2023

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