I teach classes online via video and have been experiencing IT issues for the past couple of weeks. The VIPKid teacher portal sometimes doesn't load and requires a restart, and Adobe Flash Player is not working. My grandson cleaned some things off my Mac, which seemed to help briefly, but now I can't hear my students. What should I do to resolve these issues and ensure a clear connection for my classes?

January 13th, 2024

My iTunes won't connect with my iPod. I downloaded a new podcast, got a disengaged message, and now the iPod doesn't show up on the screen. What version of iTunes am I using, and what can I do to resolve this issue?

June 4th, 2023

I have a big problem accessing my emails for my business. Could you please help?

May 20th, 2023

I don't remember the password for my iPad. What can I do to resolve this issue?

November 13th, 2023

A friend fell for a scam on Facebook where someone pretending to be Lottie Edwards claimed to be running a contest offering a $10,000 prize but required an upfront payment of $1,500. The scam looks authentic until money is requested. What should be done to prevent others from falling for this scam, and is there a way to warn Facebook about this?

October 18th, 2023