asked
I want to ensure my information is safe. I encountered a popup claiming my computer was hacked and to call a specific number. I called and allowed a person claiming to be from Microsoft Edge to access my computer remotely. They showed me a hack and offered a fix for $799.99, which I couldn't afford. They then quoted me the exact amount of money I had in my accounts. I told them to leave my computer, but they said my accounts would be cleaned out if I didn't proceed. What should I do to secure my information and prevent this from happening again?
August 31st, 2024
I want to buy a laptop with a DVD/CD drive for music purposes. I prefer an HP notebook, not too expensive, around $400 - $550. If I buy two, can they offer a discount?
July 1st, 2024
I want to join the TextNow plan but I don't have their product yet and I'm having trouble reaching their customer service. I still have a contract with Verizon Wireless that ends in June. What should I do as a new customer and do I need to cancel my current account?
November 20th, 2023
My Epson printer won't let me select the 8x10 paper size and displays an error message. I need help to print documents. The issue has been ongoing for 2 days, and there was an internet outage 4 or 5 days ago that affected my house phone as well.
June 13th, 2023
How do I download contacts from a Verizon Samsung Galaxy 4 to a new Jitterbug smartphone?
July 11th, 2024
I am having issues with my email account where I got locked out for 12 hours and cannot reset my password because it doesn't recognize my email address. I need to send my old phone back tomorrow, and I am worried about losing access to my emails, including work-related ones. What can be done to resolve this issue within less than 24 hours?
February 27th, 2024