I can't access my laptop's operating system because the finger scan failed and the PIN is not working. The phone number Microsoft has is a landline. What can I do to reset my PIN or access my laptop?

July 8th, 2023

Trying to set up a remote for Roku and do not know where the password is for Wi-Fi DIRECT-Roku-THD-EC4D33. Have you tried to reset your password on the Roku website? Do you have access to the email address linked to your Roku account? Is there anything else the Video Expert should know before I connect you?

September 18th, 2023

My husband's Apple iPhone 13 (regular or mini) stopped working suddenly while at an airport 5 days ago. It went blank in a matter of a second without being dropped, submerged in water, or subjected to any other damage. We have tried charging it with two different cables. What could be the issue and what should we do next?

October 8th, 2023

My Instagram follower count is showing the wrong number and keeps changing even after refreshing the screen. I have tried logging out and back in, but the issue persists. I have also reported the problem to Instagram, but the issue is not resolved and keeps recurring. What can I do to fix this issue?

September 20th, 2024

I ordered an item for $88.53, but it doesn't work. The seller only offered a $22 refund. How can I get a full refund?

April 29th, 2023