We are unable to sign into Netflix. In April, my Visa account was blocked due to fraudulent activity, and I had to change my Visa payment on Netflix. I’m not sure if this is why we can not sign in. The account is paid as of April 30. What should I do to recover my account?

November 10th, 2024

I have a recurring charge of $7.55 on my account since January 22. I suspect it may be from the ESPN app, which was supposed to be $5.50. I use my friend's card for the account, and I'm unable to cancel the subscription through ESPN, as it refers me to the Google Play Store, stating my subscription will continue even if I uninstall the app. How can I resolve this issue and stop the recurring charges?

June 6th, 2023

I am a new Verizon customer and I can’t sign in to anything, including verifying my ID. I can’t look at my bill or verify my email. What can I do to resolve this issue?

May 25th, 2024

On my iPad, I signed in to Amazon Prime Video but it wants me to start a 30-day trial. My account is ongoing and works on my phone, but not on my iPad. What should I do?

June 17th, 2023

Someone has hacked my account and is being charged for services like Disney Plus and HBO Max that I never subscribed to. Additionally, they charged my Overstock account. What steps should I take to resolve this issue and prevent future unauthorized charges?

September 26th, 2024