Lindsey N. asked

💻  Computer

I was banned from playing Scrabble on Pogo over a year ago and have not been able to connect since. Despite this, I noticed charges on my bank account for PayPal subscriptions related to EA. I received an email congratulating me on completing a one-year subscription, which is incorrect as I haven't used the service in over a year. My player ID has also changed to a different name. Could you explain this and help me resolve the issue?

July 12th, 2023

Tiffany L. answered

To address your issue, follow these steps: 1. Request a refund through PayPal by following the steps...

July 12th, 2023

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