My Samsung J3 with Android 8.1.0 has no voice or message service, displaying a 'no network connection' error. An identical phone works fine. I have tried cold booting, pulling and reinstalling the SIM card, and performing a network reset. What could be the issue and what further steps can I take?

March 3rd, 2024

My Facebook account has been hacked and I am unable to log in. What steps can I take to recover my account?

April 8th, 2023

I want to cancel my Amazon Prime membership trial because my husband also has a membership, and we don't need two. Additionally, I want to ensure there are no recurring monthly charges and possibly reverse any charges if I was never charged for this Prime membership.

June 7th, 2024

I have developed a problem with my Gmail account where sent emails go to the sent folder and then move to the trash folder after one hour. This has never happened before and I need to retain some sent emails for business purposes. I am not sure how this happened and have been unable to find a settings capability to correct it. How can I resolve this issue?

May 26th, 2024

I can’t remember my Google password and have just switched to a new Google setup. Where can I create a new password and how can I reset it?

December 30th, 2023