I am trying to install 64-bit Windows 7 Home Premium in Parallels Desktop on my iMac. During the installation, I get an error message stating 'The unattended answer file contains an invalid product key.' I have tried downloading and burning both X17-58996 and X17-58997 ISO files, but both give the same error. I also read that I should remove the reference to the floppy disk drive, but I don't know how to do this. Can you help?

October 2nd, 2023

We have a new Canon G3610 Pixma Printer and are having trouble printing email documents. The colors are fine but there is no black and white. The inkjet test pattern showed no black at all. We have tried the self-cleaning cycle and the ink is 7 months old and 3/4 full. What can we do to fix this?

February 14th, 2024

I was logged in with a friend on Hangouts and our conversation page disappeared. How can I restore the conversation?

March 23rd, 2023

My child’s new Fire tablet is stuck on free time mode. I have tried rebooting and resetting to factory settings, but nothing works. What can I do to resolve this issue?

August 18th, 2023

I keep getting a reply from Microsoft that there is not enough information to verify my Mom's account to recover her password. Any suggestions for how to move forward?

February 4th, 2024