Billy M. asked

💻  Computer

I was told that someone had access to my email account and that I should change my password. I can't remember my old password and am trying to change it, but your system keeps sending me a code with a 'G' in front, and a keypad with only numbers appears. I don't have a backup or recovery email address linked to my account, and someone has sent a scam message on Messenger. What should I do to recover my account?

May 11th, 2024

Tiffany F. answered

To recover your Google account, follow these steps: 1. Ignore the 'G' prefix in the code and enter o...

May 11th, 2024

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