I don’t have any TV service. It says “sorry there seems to be some trouble” and nothing happens when I unplug and then plug the TV back on. We had a storm last night. What could be the issue and how can it be resolved?

February 26th, 2023

I need to return an online order that is too large, but I haven't been able to print a return label. I have tried entering all three numbers on the packaging, but none are labeled as an account number. How can I get a return label sent to me?

March 23rd, 2024

My password for my account has been changed and I cannot remember it. The two options to obtain a new temporary password are no longer available to me. I live in Canada and have an email address linked to the account. Is there any way to recover my account?

November 24th, 2024

I want to stop the automatic payment for my Paramount+ subscription through Google Play, which is charged on the 25th of every month. I need to know the last day of service before the next payment is due. I do not want to cancel my Paramount+ subscription, just stop the automatic payment through Google Play.

April 12th, 2024

I accidentally signed up for Roku Paramount Plus about 15 minutes ago and want a refund. I don't know my Roku model and have only tried Netflix and Amazon. How can I cancel my subscription and ensure my $55 membership fee does not renew automatically?

July 15th, 2024