My internet service is down on all devices. Which lights are colored and/or blinking on your router? Is there anything else the Network Expert should know before I connect you? Rest assured that they'll be able to help you.

June 11th, 2024

I purchased a Google Play gift card for $70, but my fiancé cannot use it. I submitted my documents, and received an email stating I'm not eligible for an appeal. What should I do now, as I'm on a fixed income and this was a gift for my fiancé?

September 12th, 2024

I received an email from Google One stating that my subscription payment was not successful and my account will be ceased. However, I have another account with a similar subscription paid till June 2023. Both accounts are accessed exclusively by me. What should I do?

March 9th, 2023

I can't remember my Google password and don't have access to my usual phone. I need help resetting my password. Do I have a backup or recovery email address linked to my account, and can I use it to regain access?

November 3rd, 2023

My Samsung subwoofer (PS-WR75B) is flashing both red and blue lights and won't connect to my HW-Q80R sound bar. The manual says it needs repair when both lights flash in unison. What Samsung subwoofer is compatible with my 2 1/2 year old sound bar, and where can I find a replacement?

September 13th, 2023