I just purchased Office 365 but I think I mixed up the login details. It's installed, but it says activation is required. What specific product are you working with? How long has this been going on with your computer? What have you tried so far? Anything else you want the Computer Expert to know before I connect you?

September 10th, 2023

I need help with using my new remote. I want to know how to delete a saved program, save a program I am watching, record a program, record a series, and identify the date of a series program before watching it. I also want written instructions and do not want to be connected to a third-party service for which I have to pay.

November 3rd, 2023

When I set up Gmail, I set it up so that I get a copy of all my son's calendar events. The business has now grown, and there are too many of his calendar events coming into my Gmail account. How can I stop this from occurring?

September 23rd, 2024

I am having trouble logging into my Facebook account due to a 2-factor authentication issue. I was asked to confirm my account due to suspicious activity and was supposed to receive a 6-digit code via text to my phone number ***-***-0893, but the code never arrives, even after requesting a resend. I have tried various methods to reset my password and confirm my account, but none have worked. Additionally, I have received error messages such as '[190] Error validating access token. The user is enrolled in a blocking, logged-in checkpoint (490).' What can I do to resolve this issue and regain access to my Facebook account?

November 14th, 2023

I bought a new iPhone XR today, but I cannot set it up because it keeps asking for another Apple device, which I don't have. My previous iPhone was stolen. How can I activate my new iPhone without another Apple device?

March 27th, 2024