Why can I not log into AOL? The icon goes to the bottom of the screen and will not pop up so I can login. My computer is a Dell with Windows 10, and I am almost 80 years old. I do not know how long this issue has been happening, but I just logged on today after a long time. I have not tried any troubleshooting yet.

February 5th, 2023

I need to find out what my password is for my Microsoft account since I cannot remember it and don't know what I wrote down. My computer model is 15-ba053nr003BFFD094CF59B, running Windows 10, and I have not installed any updates recently except for loading Office 2007. I have turned on 2-step verification for my Microsoft account and have two email addresses: ***@******.*** and ***@******.***. I would like to secure remote assistance to resolve this issue.

September 24th, 2024

Incredimail states ERR{AUTH}Authentication failed - tried everything Incred told me to & nothing works. Even get 535 5.7.8 Sorry come up. I have an HP Pavilion 23 computer and recently updated my details and modified my password as instructed by EXTRA tech support. What can be done to resolve this issue?

February 4th, 2023

My Toshiba Satellite laptop has very dim brightness and the FN keys don't work. I'm not sure what version of Windows it's running, and I haven't installed any updates recently. The brightness slider in the display settings doesn't increase the brightness. I'm not using an external monitor, and this issue just started today, though it has happened before and was fixed by enabling something in advanced settings. How can I resolve this issue?

July 14th, 2024

I downloaded Uber to a new phone, but it keeps saying my email is already registered and won't let me set up a payment plan, which I hadn't done previously. How can this be rectified?

June 1st, 2023