My mouse pointer is no longer an arrow; it's now a hand and bounces all over the screen when pointed. I'm connecting the mouse via USB. What could be causing this issue?

August 14th, 2024

We are transferring data from a broken computer to a tablet but have lost the Microsoft Office password. We are not logged into our Microsoft account on any other devices and do not have an email or phone number on file to help reset the password. We were advised by a local computer shop to request assistance for a new password from the Office site. Will the Office license still be valid after 5 years?

October 23rd, 2023

I hooked up a new Roku device and can't seem to get it to work. I have a Samsung smartphone. What should I do to resolve this issue?

August 13th, 2023

I have a new debit card to pay my monthly charge for Peacock. How can I update my payment method and set up auto payments for my Peacock account?

June 29th, 2023

I have had the same email and password for over 20 years, but now it wants me to change the password, and I can't get into my email. I want to keep the same password. What should I do?

April 25th, 2024