When I plug in a USB to VGA adaptor (NS-PU95203) on a Windows 8 HP Envy laptop, no install wizard runs and the second monitor stays in sleep mode. What can I do to resolve this issue?

June 18th, 2024

A box on my screen says 'Critical Error - Start menu and Cortana aren't working. We'll try to fix it the next time you sign in.' The blue box is about 2in x 7in, in the middle of the screen and won't go away. I've signed out several times and waited before signing back in but it won't go away. What can I do to resolve this issue?

August 7th, 2023

When I disable the firewall to download Kaspersky Complete Security and then enable it again, do I need to add Kaspersky to the 'allow through firewall' list on my computer, or can I leave it as is?

September 7th, 2024

I have an Asus Q200E and cannot log in because I forgot my password. I am using a Windows 8 with a Gmail account. What are my options to regain access to my computer?

April 27th, 2024

My Satellite S50t has been upgraded to Windows 10, and when I try to use the 'Recovery Media Creator', I get an error message: "format failure -code-0408E2 0A-0000000". Why is this happening and how can I create a recovery disk for Windows 10?

February 23rd, 2023