My computer, an HP 15 TouchSmart running Microsoft Word 10, used to allow me to send a photo from my iPhone to my desktop and save it for attaching to emails, but this is no longer working after an unintentional update. The update also removed a desktop icon that I used to access SUPPORT BY TECHIES. How can I fix this issue?

January 16th, 2024

I have the latest version of Office, and my problem is with Outlook. One customer's emails for the past week have been sent to the Bulk folder, while all other emails go to the inbox. I haven't installed any updates recently. How can I get these specific emails to come to my inbox so I don't miss them?

September 29th, 2024

I am trying to locate a Google account to find the associated Gmail account. My wife is disabled and cannot remember any details about her Google account or her Jitterbug phone. The Jitterbug phone stopped working two months ago, and it's critical to get it working for emergencies. I used the Gmail account on my new Dell Inspiron 15 about three years ago for a job. How can I locate this Google account and reactivate her Jitterbug phone?

January 23rd, 2024

I am receiving a message from 'Microsoft' instructing me to call a specific number or risk being locked out. I recently purchased a new computer and may not have the latest Microsoft updates. What should I do?

April 7th, 2023

I am locked out of my Fifth Third Banking mobile app on my RCA tablet. I forgot my user ID and password, and after multiple failed attempts, the app locked me out for security reasons. Customer care is currently closed, and I need access to my mobile app. What can I do to regain access?

September 27th, 2023