asked

My access to iTunes is locked. I was told I would get an email instructing me how to unlock it, but no email has appeared. I am logged into my email account on my iPhone and my computer. I had security questions on file, but apparently I did not provide the correct answer. I can't remember if I have a phone number on file to help reset my password. I'm using an old iPad and downloaded pdf files which are supposed to be in iBooks but I can't access iBooks without entering my Apple ID. Do you have any suggestions on how to resolve these issues?

April 24th, 2024

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