asked
My account is blocked. I changed my credit card and now I cannot get updates, download apps, or update iCloud. My phone number is (###) ###-####. I have tried to update my payment information on my phone and on the website, but it hasn't worked. What should I do?
May 1st, 2024
I would like to request a refund for tickets bought for a December 15th hockey game. I flew to New York to surprise my girlfriend with the game for Christmas, but when we got to Madison Square Garden, we were told the tickets were invalid and were not allowed in. I would like a full refund.
June 9th, 2024
Microsoft has disconnected my Outlook email account, and I want it turned back on. I have purchased a new computer, but I am unable to connect through the web site as it tells me the account does not exist. What can I do to recover or reinstate my account?
January 20th, 2024
We recently had a Nest Doorbell installed by ADT. The battery has gone dead, and we don't know how to access and charge it. What steps should we take to replace the dead batteries?
January 24th, 2023
I need to log into my PlayStation Network account but I don't know my password. I have a new phone number and the same email address. How can I recover my account?
June 26th, 2024
I am POA for Jana Brown. Her personal information was hacked, and we had to close old bank accounts and open new ones. I want to provide the new account information for automatic payments. She doesn’t have the email account she signed up with, and she has a new phone number. How can I update her account information for services like Roku?
December 26th, 2024