I received a notice that my Microsoft 365 subscription had expired. I renewed it, but it said it was for a single plan instead of the family plan I had for 3 computers. How do I correct this issue?

September 1st, 2023

I just bought a Gateway 11.6 Celeron ultra slim notebook running Windows 10 S. It won't finish the setup process and gets stuck at the Microsoft 365 setup step. What can I do to fix this?

December 6th, 2023

I was scammed by Telegalor.net for $151.70 over the past five months, and just discovered it when our bank put a hold on our credit card. I'm told the scam is somehow related to Roku. How can I stop Telegalor from billing us, and how can I dispute and recover the past charges?

January 10th, 2024

Hello, my computer was repaired at Apple Staten Island and is ready for pick up. Can my husband pick it up for me? What does he need to do so?

February 8th, 2024

My computer won't link with my TV, and I think I need a code. I have a HP Pavilion and a Roku TV TCL. How can I link them, and what additional information do you need?

November 5th, 2024