asked
My computer has been locked by a security alert, and it says my IP was used to visit sites with identity theft. What should I do?
July 1st, 2024
I bought a new Canon printer TR4720. I did the setup but need the initial password to join the network to the printer. I was told it was the serial number, but that doesn't work. I am printing from an iPad Air 3 and this is the first time connecting the printer to the network.
August 15th, 2023
I have been locked out of my email account for over a month now. I submitted my driver's license and the code, but I still can't get in. I am 68 years old, have a new computer, and can't use it. My granddaughter used to live here, so I have two Facebook accounts. I am trying to get into Facebook and don't wish to pay an additional $39. What can I do to recover my accounts?
February 22nd, 2023
I have traveled from TN to South Carolina for vacation. I have an LG Stylus phone with unlimited data, but I have been unable to use Google Maps or Waze to navigate due to traffic issues. How can I remedy this?
December 25th, 2024
I've been trying to log into my Gmail account for extra storage, but I'm having trouble receiving the verification code. I remember my old passwords and have a new phone number linked to the account. What should I do to resolve this issue?
July 6th, 2024
I have an account for Prime Video and have never been asked to sign in before. The sign-in page will not accept my info. I am tired of trying and want to cancel my subscription. My email address is ***@******.*** and Prime has a record of my account. I am not logged into my account on any other devices. I would just like to watch Prime on my TV.
February 23rd, 2024