My phone was updated at the Apple Store, and now it says it's missing a SIM card and won't make calls. The tech at the store fixed it, but after the update, the phone now says it's missing a SIM card. What should I do?

February 5th, 2024

How can I cancel my Amazon Prime subscription if I am unable to do it through the website or app?

November 3rd, 2024

I forgot my Google password and am trying to set up a new phone. I don't see the password reset link and can't access my other Gmail account. What should I do?

March 19th, 2023

I need to reset my password for my Hulu account because my wife forgot it. What happened right before this Hulu issue came up was that we tried to get on Hulu and it would not let us; it kept asking for the password. Is there anything else the Computer Expert should know before I connect you? Can they call and talk us through it? Just reset the password.

April 24th, 2024

I’m unable to receive any text messages on my iPhone 11. I’ve tried everything suggested by support and visited a store, but still no text messages. This issue started around the 2nd week of December. I’m currently in Mexico on vacation and it’s frustrating not to be able to receive text messages, especially since I have hearing loss and rely on text messaging. What can be done to resolve this issue?

December 24th, 2023