Robert R. asked
My daughter has a Gateway NV53 laptop, model MS 2285, which has no image or sound, only the fan noise. I tried resetting the power by disconnecting the power cord, removing the battery, and holding the power button for 30 seconds, which worked temporarily but the issue returned. I also tried testing the memory by removing and reconnecting the RAM sticks, connecting a desktop monitor, and pressing Fn with the monitor icon key, but nothing worked. The laptop is 3 years old. What could be causing this issue and what can I do to fix it?
May 7th, 2023
Samantha H. answered
The issue appears to be a hardware problem, likely related to the motherboard. Here are the steps yo...
May 7th, 2023
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