My Dell Inspiron 5000 series computer displayed a strange message telling me not to shut down, and a voice instructed me to call an 855 number. I shut down the computer anyway, and the message and voice are now gone. What should I do to ensure my computer is safe and free from any potential threats?
June 23rd, 2023
We have an HP all-in-one desktop computer that we received three years ago, and I cannot remember the password to open it. Is there any way to regain access to the computer without the password?
August 17th, 2023
I changed the password on my router and now I can't connect my Roku device to the WiFi. I have connected to this WiFi network in the past and set a custom password. What should I do to resolve this issue?
September 8th, 2024
I am unable to access my Facebook account due to a non-working 6-digit code for 2-factor authentication via SMS. My account was locked on December 20, 2022. I have tried using SMS 15 times and the Google Authenticator app, but neither method is working. My password is fine, but the 6-digit code is not being received or is not working when entered. How can I regain access to my Facebook account?
April 4th, 2023
My card does not work. I got the card yesterday and it said it was activated, but I can't use it. What can I do to use my $25.00 card?
April 16th, 2023
I was setting up an account on my husband's computer and used an email address that I don't have for him. I couldn't get a PIN number because I couldn't change it to my email account. Now he can't get on his computer. Do I have any options to resolve this issue?
April 1st, 2023