My Facebook account was taken over last night. I changed my password, but now all my login details are attached to a different name and profile photo. My account has since been blocked, and my login details take me directly to my account still with another person's name and photo. What should I do to recover my account?

March 18th, 2024

I can't log into my HP Instant Ink account to change my credit card number. My passwords and ID don't work, and I owe for 2 months. What specific product are you working with, and do you have an email address or phone number linked to it?

January 6th, 2024

I want to get a plan to protect myself from being a victim of fraud for the third or fourth time. I'll keep it this time. Are you the only one with access to this account? Is there anything else the Computer Expert should know before I connect you? I'm ready to feel safe.

December 13th, 2024

I can't get into my Hulu account. I'm not sure if I changed the password for my alinajean1 account. I have an email address and phone number linked to it. How can I recover my account?

December 15th, 2023

How can I upgrade to iOS 15? I have tried going into settings while on Wi-Fi, but it keeps telling me I'm upgrading to iOS 12. I have an iPad since 2014 and an iPhone 6, which was my departed son's. I am 82 years old and finding this difficult. Can I use the iPhone Xs for iOS 15 since I cannot afford a new iPad?

August 8th, 2024