I bought a new MS Surface laptop and I cannot get past the initiation part where it says it has to contact Microsoft (right after it connects to my wifi). The laptop is refurbished from Walmart. What can I do to resolve this issue?

June 12th, 2024

I am unable to recover my Facebook account. I tried to change my password but encountered an error message. I have submitted my ID for verification multiple times, but I still cannot access my account. How can I revive my Facebook account?

August 17th, 2023

I have forgotten my Google password and my cell phone is broken. I'm trying to set up a new cell phone with a new number. How can I recover my Google account?

February 18th, 2023

My HP Envy 750-414 desktop running Windows 10 is displaying a red banner with a secure boot violation message and an invalid signature detected warning. After pressing Enter, it shows a blue panel with a 'Boot Device Not Found' message and mentions 'Hard Disk - 3FO'. What could be the issue and how can it be resolved?

April 11th, 2023

I'm trying to access Microsoft 365, but it's not accepting my PIN. Additionally, after a system update, my Microsoft 365 account is showing as out of date. How do I change my PIN and resolve the account status issue?

August 2nd, 2023