My Kindle won't connect to Wi-Fi, and it keeps prompting me to turn off airplane mode even though it's already off. I've tried restarting the Kindle, checking Wi-Fi settings, restarting the router, and resetting the network settings, but nothing works. I also tried resetting the Kindle to factory defaults, but it still doesn't connect to Wi-Fi. What should I do?

August 22nd, 2024

My computer is not letting me sign on. The screen says 'Your device is offline. Please sign in with the last password used on this device.' I am not sure if I am using a PIN, Microsoft account, or a local account to log in. I usually sign in with 3 alpha and 2 numeric characters. What steps can I take to resolve this issue?

January 22nd, 2024

I am experiencing a black screen with no display on my Alienware B BenQ monitor. What could be causing this issue and what troubleshooting steps can I take to resolve it?

June 28th, 2023

My PC won't download a program from Microsoft. It gets to 8% and then restarts my PC, telling me to try again later. I've been trying for three days with no success. Can you help me?

June 8th, 2024

How do I change the credit card details for my account?

December 1st, 2023