Every time I log on, Microsoft asks me for a forgotten password and requires me to type in an account.live.com and 20 odd numbers, but it doesn't work. This issue is happening on my computer.

June 10th, 2024

I have an older Compaq Presario SR1010 that is corrupted and needs a service pack. I downloaded the service pack, but every time I try to install it, the screen message indicates it needs an asms file. What Operating System (OS) are you running on your Compaq? What have you tried so far with your Compaq? Have you installed any updates recently? Anything else you want the Computer Expert to know before I connect you?

July 23rd, 2024

I'm having trouble accessing my account to reset passwords. I'm trying to set up a Chumba account but can't get back to the page. My conversations are via Messenger, but that doesn't get me to the casino. I believe I just changed my password. What should I do?

February 6th, 2023

I have sent a PayPal message to stop payments to Cupid Mania but have not received a response. When did you last update PayPal? What have you tried so far with your PayPal? Is there anything else you want the Software Expert to know before I connect you?

September 17th, 2024

I recently changed my phone number and got a new phone number from out of state. I am having issues with connections and playing games on my phone. I have turned off Wi-Fi and have a $50 unlimited phone, text, and data plan. I also mentioned something about an APN number. What could be causing these connection issues and how can I resolve them?

March 13th, 2023