Sylvia D. asked

💻  Computer

My grandson's Motorola phone has a cracked screen with lines going up and down and across, and it won't let me unlock it. I've tried a force reboot and other suggested steps, but the screen keeps jumping around and won't respond correctly. How do I get the phone looked at and fixed or get a new one since I have insurance on it?

October 14th, 2024

Kimberly J. answered

Given the issues with the cracked screen and the phone's inability to respond correctly to inputs, i...

October 14th, 2024

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